Privacy Policy

Who am I?

My name is Louise Burfitt and I am a freelance translator and editor. I am based in the UK and as such subject to the requirements of the new General Data Protection Regulation which comes into force on 25 May 2018. You can contact me via the details provided on my website.

Why do I process your personal data?

I collect, store and use your personal data for the following purposes: to issue quotes, to provide a translation or editorial service as requested by you, or to comply with legal requirements, e.g. should HMRC request an audit of my business.

Personal data collected may include your name, postal address, email address, telephone number and VAT number. Personal data may also include banking details or information on documents sent for the express purpose of translation or editorial work. Personal data may also include special categories, but only if you send me this data for the specific purpose of translating it. All data is processed on password-protected computers and is not accessible by third parties.

I do not use your personal data for marketing purposes, nor do I disclose it to unauthorised third parties.

Legal grounds

The legal basis for processing your data is to perform the translation or editorial services you request or to take necessary steps prior to fulfilling that request (“performance of a contract”).

If I perform a job for you, I will keep your personal data only throughout our business relationship or for seven years to comply with tax obligations. I keep records of the invoices I send you, including printouts stored in my office, and the payments you make. I will delete emails after five years.

I do not use your personal data for marketing purposes and will never pass it onto a third party.

Who else may have access to your personal data?

For administrative purposes, other parties, including the providers of my cloud backup, blog, website and email hosting services, may have access to your personal data. All these parties are also compliant with the EU General Data Protection Regulation, or in the case of US companies, are self-certified under the US Privacy Shield framework.

How long do I keep your personal data?

I will keep your personal data for 10 years unless you ask me to delete or remove it sooner. Should you ask me to delete translations or editorial projects before the 10-year period has expired, I cannot be held responsible for queries or claims relating to the content, as I have no way of verifying the accuracy of the original content.

Your data access rights

In accordance with the European General Data Protection Regulation (EU) 2016/679 you are entitled to request a copy of your personal data that I hold. You are also entitled to ask me to rectify, erase and restrict processing of your personal data and you can also object to this processing. I will respond to your requests and concerns as soon as possible and no later than one month after receiving notification of your request and/or concerns. My contact details can be found at the end of this privacy notice.

Your right to lodge a complaint

If you have any concerns about how I process your personal data, please contact me. You also have the right to lodge a complaint with the supervisory authority in the UK (the Information Commissioner’s Office, or ICO) or in the country where you live.

Note about cookies

Cookies are small data files created by a website and stored on your computer or mobile device. I use cookies on my website to analyse user traffic for the purpose of website statistics. For details about cookies, see the WordPress Cookie policy.

How to contact me

If you want to contact me about this privacy notice, please send an email to [email protected]

This Privacy Notice was updated in December 2018. I will review and update it as necessary.


07947 212 014


Oxford, Oxfordshire